Privacy, clearly stated.

Who we are

This website is operated by Mach 5 Web Design (“Mach 5,” “we,” “us,” or “our”). Our website address is mach5webdesign.com. Questions about this policy or our privacy practices can be sent to ari@mach5webdesign.com.

Information we may collect

Email inquiries

Our Contact page prepares an email using the information you enter. That message is sent only after you review it in your own email application and press Send. Your email provider and ours will process the message under their own terms and privacy practices.

Information we do not request

Please do not send sensitive personal information—such as financial account details, government identifiers, medical information, or passwords—through a website inquiry.

How we use information

We use information for ordinary business and website purposes, including to:

• respond to questions and project inquiries;
• prepare proposals, communicate about potential work, and provide requested services;
• operate, maintain, troubleshoot, and improve the website;
• understand site traffic and general usage patterns;
• detect spam, abuse, fraud, or security threats;
• meet legal, accounting, or contractual obligations; and
• protect our rights, visitors, clients, and systems.

We do not use website inquiry information for unrelated automated decision-making.

Cookies and analytics

This site may use cookies or similar technologies that support essential functions, security, performance, and aggregated traffic measurement. These tools may recognize a browser or device and record information such as pages viewed, visit timing, and general technical details.

WordPress, our hosting environment, analytics, performance, and security services may process limited technical information to deliver and protect the site. You can limit cookies through your browser settings. Blocking some cookies may affect how certain website features work.

We currently use traffic statistics to understand broad site activity—not to build advertising profiles or sell visitor data.

How information may be shared

We may share information only when reasonably necessary with:

• service providers that support website hosting, content management, analytics, security, performance, email, and professional operations;
• professional advisers such as accountants, insurers, or legal advisers when appropriate;
• authorities or other parties when required by law, legal process, or to protect rights, safety, and security; and
• a successor organization if the business or relevant assets are reorganized, sold, or transferred.

Service providers are permitted to process information for the services they provide and are expected to protect it appropriately.

How long we keep information

We keep personal information only as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.

Retention periods vary by the nature of the information. Routine inquiries that do not become client relationships may be deleted when they are no longer useful. Security logs and aggregated analytics may be retained for operational and reporting purposes.

Your choices and privacy rights

You may ask us to provide, correct, or delete personal information we hold about you. Depending on where you live, you may also have legal rights to restrict or object to certain processing, receive a portable copy, or appeal a privacy-related decision.

To make a request, email ari@mach5webdesign.com. We may need to verify your identity before completing a request. We will respond within the timeframe required by applicable law and explain if an exception applies.

You can also manage cookies through your browser, use privacy or tracking-protection tools, and choose what information to include when contacting us.

Security, children, and policy updates

Security

We use reasonable administrative and technical measures designed to protect personal information. No website, email system, or internet transmission can be guaranteed completely secure, so please use care when deciding what to send online.

Children’s privacy

This site is intended for businesses and general audiences, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can address it.

External links

This website may link to third-party websites or services. Their privacy practices are controlled by their own policies, not this one.

Changes to this policy

We may update this policy as our website, services, or legal obligations change. The effective date at the top will show when the latest version took effect. Material changes will be communicated in a reasonable way.

Questions or requests?

If you have a privacy question, want to exercise a privacy right, or believe information has been handled incorrectly, contact us directly.